Privacy policy

MI Sweet Company Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you use or make a purchase from www.misweetcompany.com.

PERSONAL DATA WE COLLECT

When you visit the website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone and some of the cookies installed on your device. When you navigate the Website, we also collect information about the individual web pages or products you access, the websites or search terms that led you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as „device information“.

We collect device information using the following technologies:

- „Cookies“ are data files that are stored on a device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.

- „Log files“ log actions on the website and collect data such as IP address, browser type, ISP, referring/exit pages and date/time stamp.

- Web beacons, tags and pixels are electronic files that collect information about how you navigate the website.

When you make a purchase or attempt to make a purchase on the Website, we collect certain information about you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as „order information“. By „personal information“ in this Privacy Policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the order information we collect to fulfil orders we receive through the Website (including, but not limited to, processing your payment information, providing shipping and sending you invoices and/or order confirmations).

We also use this order information to:

Communicate with you;

review our orders for potential risk or fraud and provide you with information or advertising relating to our products or services, where this is in accordance with your privacy settings. We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimise our website (e.g. using analytics on our customers‘ browsing behaviour and interaction with the website and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL DATA

We share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify to operate our online shop. For more information on how Shopify uses your personal data, please see here: https://www.shopify.com/legal/privacy. In addition, we use Google Analytics to help us understand how our customers use the website. More information about how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

BEHAVIOURAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please see the Network Advertising Initiative („NAI“) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

COMMON LINKS INCLUDE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

In addition, you can opt-out of some of these services through the Digital AdvertisingAlliance opt-out portal: http://optout.aboutads.info/.

 

DO NOT TRACK

Please be advised that if we receive a „Do Not Track“ signal from your browser, we will not change our website‘s data collection and usage practices. 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal data we hold about you and to request that we correct, update or delete it. If you wish to exercise this right, contact us using the contact details below. If you are a European resident, please also note that we may process your data in order to perform contracts with you (e.g. if you place an order through the website) or to pursue our legitimate business interests as set out above. Please also note that your data will be transferred outside Europe, including Canada and the United States.

RETENTION OF DATA

When you place an order through the Website, we retain your order information for our records unless you request us to delete that information. 

MODIFICATIONS

We may occasionally change this Privacy Policy to reflect changes in our practices or for other operational, legal or regulatory reasons.

 

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@misweetcompany.com or by mail at the address below: 

Akazienweg 6a, Ostermundigen, Bern, 3072, Switzerland